December, 2018 - Our offices will be closing for a short break from midday 14 December 2018 - and reopen 9 January 2019. Thanks to our team, clients and the many learners with whom we are privileged to have interacted with this year. We wish you all a happy and healthy festive season and look forward to seeing you in 2019.

TWA Greetings

Thato Mohapi was recently appointed as the TWA coaching co-ordinator. His job is to bridge the gap between theory and practical training and ensure all stakeholders are meaningfully involved in the learning process. 

Accredited qualifications are based on integrated theory and practical training with a 30% classroom-based theory learning and 70% workplace practical application split, as laid down by EWSETA and SAQA requirements. No workplace is exactly the same as another and it can be challenging to monitor and standardise the practical training over a number of different water and waste water treatment plants spread across a broad geographical area on any one learnership. Heavy work schedules, shift rosters, staff shortages, limitations of a particular plant for a specific learning component can interfere with consistency of training. The learnership implementation relies on an accredited training provider, such as TWA, to facilitate the theory while the practical training becomes the responsibility of the different municipalities the learners are employed with. Supervisors and technical managers are expected to take on coaching duties over and above their day to day duties. Coaches are not always given the necessary explanation and support. TWA sought to address this issue to ensure that the learning experience is never compromised because of inevitable workplace constraints. The fist step was to listen to our learners, their supervisors and facilitators and to address their concerns about access to meaningful workplace coaching. 

1.Lburg WWT Thato and Coaches

An exciting new position was created to ensure overall co-ordination of coaching across a learnership, where the learner body is made up of members from different municipalities working on diverse plants. Our coaching co-ordinator makes early contact with municipalities and coaches, visits the workplace sites where he walks the plant with a coach and learns what each plant has to offer in terms of training, as well as where resources on alternative plants may need to be sourced.  Coaches, managers and learners meet with the coaching co-ordinator to ensure all understand their responsibility in the learning process and all understand what is expected in terms of coaching and learning standard operating procedures.  A mid-term monitoring and support visit is undertaken to check on progress and address any challenges. The coaching co-ordinator makes a third visit to the plant at the end of the learnership, once all coaching is complete for a final practical assessment to verify competency in the coaching component. 

Thato Mohapi , our coaching co-ordinator has a wealth of experience in the water services sector having worked as process controller, served on advisory bodies, facilitated training programmes, assessed and moderated learner evidence. His tenure as a union representative has equipped him with a deep understanding of the workplace environment and the unique nature of process control work. TWA is delighted to have Thato on board and we look forward to providing an enhanced service to all our clients, both present and future. 

TWA takes its1.Knysna WW visit Nov18 pledge to offer the best training in the water services sector very seriously. Recently the office admin staff, together with CEO Kevin Treffry-Goatley, donned sensible shoes and headed out to tour the Knysna water and waste water plants to better understand the workplace environment that our learners use as the basis for their training. We believe that increased knowledge and better understanding of the learner context by all members of staff, irrespective of their job designation at TWA ultimately benefits all stakeholders.

So, in our ongoing quest for knowledge we put our documents and computers aside for a morning and engaged in some first-hand site-based learning.

water wastewater reticulation training

TWA thanks Knysna Municipality for so readily and enthusiastically agreeing to host us.

Water wastewater and reticulation training materialsChumani joined TWA in September 2017 as a general assistant in the printing department. This continuously busy hub is where our inhouse study materials are printed and bound into professional quality books for all our learnerships. Chumani worked as a guillotine operator but soon learned how to operate the binder and has become an integral part of the high-performance printing team.  He is committed to upgrading his skills and is working through the TWA Basic Computers Study Guide in his spare time. Chumani is always on hand to help out wherever he can

Japanese visit web

The Japanese International Cooperation Agency (JICA), the Department of Water and Sanitation (DWS), and representatives from the Infrastructure Branch Training Centre (ITBC) and The Water Academy (TWA) recently met at TWA offices in Knysna to discuss future training collaboration with regard to non-revenue water in South Africa

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